Ariel Home Arts:

Welcome to ArielHomeArts.com, the website of Ariel Home Arts LLC.

This page will cover:

Exchange Policy

Ariel Home Arts cares that your order reaches you in perfect condition. All of our products are guaranteed. If your order should arrive damaged in any way, we will gladly provide a merchandise exchange, if reported within 5 days of delivery. Please make sure to inspect your order carefully at arrival time before signing that the item is accepted by you. If there is clearly a problem with the item, please make mention of it to the carrier at that time. This is necessary so that there is a record of the item’s condition upon delivery. Please note that certain items do vary in characteristics such as color tone, and may not qualify for exchanges. Please read the item descriptions carefully before ordering. To inquire about our exchange policy for a particular item prior to purchase, please email us at help@arielhomearts.com or phone us at 866.663.8780.

Before returning any merchandise, please email us at help@arielhomearts.com or phone us at 866.663.8780 for assistance. You will need to be given the correct return address and authorization number before proceeding. The authorization number must be written clearly and boldly on the return package. The customer is responsible for returning merchandise and any accompanying materials in the original, unaltered packaging. Items must be complete (including original manufacturer tags if applicable) and in new and unused condition when returned. All returns will be inspected prior to credit being issued. Please allow 2 - 4 weeks for the credit to be issued.

Include your original invoice with your return. If you do not have your original invoice, please send a letter with your merchandise that includes the following:

	Name
	Address
	Phone Number
	Order Number
	Item Description/Name
	Reason for Return

Returned items not fulfilling all of the above conditions are not accepted.

Return Policy

Ariel Home Arts is proud of the products we offer and want you to be very happy with your purchase. Depending on the situation and supplier’s policy, most items can be returned, provided the return is made within 30 days of delivery. Shipping and handling charges are not refundable. The customer is responsible for returning merchandise and any accompanying materials in the original, unaltered packaging via an insured and prepaid shipper, such as UPS or FedEx. In certain cases, there may be a restocking fee. Items must be complete (including original manufacturer tags if applicable) and in new, unused, and undamaged condition when returned. All returns will be inspected prior to credit being issued. Please allow 2 - 4 weeks for the credit to be issued. Customized or personalized orders are not returnable. To avoid unnecessary returns, please read the item descriptions carefully before ordering. To inquire about our return policy for a particular item prior to purchase, please email us at help@arielhomearts.com or phone us at 866.663.8780.

Include your original invoice with your return. If you do not have your original invoice, please send a letter with your merchandise that includes the following:

	Name
	Address
	Phone Number
	Order Number
	Item Description/Name
	Reason for Return

Returned items not fulfilling all of the above conditions are not accepted.

Ariel Home Arts takes issues of your privacy very seriously. Our Privacy Policy covers any personal information that ArielHomeArts.com may obtain from you when you use services on our site. (This Policy does not cover the practices of companies that ArielHomeArts.com does not own or control, or the actions of people that ArielHomeArts.com does not employ or manage.)

When you buy something on ArielHomeArts.com, you have to supply a shipping address, billing address, phone number, email address, and credit card information. By making a purchase, you become a registered user of ArielHomeArts.com.

When we transfer and receive sensitive data, such as credit card information, our site redirects visitors to a secure server. Ariel Home Arts utilizes 128 bit encryption Secure Socket Layer protocol (SSL). When your credit card information is transmitted to our Merchant Service for validation, it is encrypted and only our Merchant Service has the key that will decode it. You can verify this by seeing an unbroken key or closed lock icon at the bottom of your browser, or "https" at the beginning of the web address. (For more on Security, see Security Policy, below.)

ArielHomeArts.com does not sell, rent out, lease, or license any personal information.

ArielHomeArts.com may share your personal information with companies and suppliers that perform services for us, such as fulfilling orders, delivering packages, providing customer service, processing credit card payments and investigating fraudulent activity. These companies only have access to information needed to perform their services. They are prohibited from using your information for other purposes.

Upon request, ArielHomeArts.com may provide a customer/visitor with basic transaction information (such as dates and types of purchases) that we maintain about them. We also respond to communications, such as customer inquiries, that have been directed to us via email, phone, or mail.

Some personal information is stored on servers owned by other companies. Only ArielHomeArts.com has the right to access this information.

Personal information may be disclosed if required by law.

Ariel Home Arts.com uses your mailing address to send you the items or information for which you provided the address. We use your telephone number to contact you regarding orders you placed, if necessary. We only use your email address if provided by you, to send you exclusive discounts and sales offers, or other news and items of interest about our site. If you do not wish to receive email from us in the future, please let us know by emailing us at help@arielhomearts.com or phoning us at 866.663.8780, and we will remove your email address from our mailing list.

ArielHomeArts.com uses "cookies" to recognize you and your preferences in order to make shopping easier and provide you with a customized experience on our website. For example, cookies allow customers to add items to their shopping cart and to travel to other pages within our site. These cookies may also track information such as how often you visit our website, and what pages you view. Cookies do not contain any personally identifiable information such as your name, address or any financial information on your computer. If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser’s help section for instructions.

ArielHomeArts.com is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. You can look at our site, but you cannot make a purchase. You also cannot become a registered user, or use any service that asks for personal information. If you register with us and we discover that you are under 13, we will delete your registration. We will send you a message if we do this. If you are under 13 and want to make a purchase, please ask a parent to place the order for you.

By accessing this website, you consent to the collection and use of your information as outlined in this Privacy Policy. You also accept this and other Policies and our Terms & Conditions of Use. Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. If we do make any changes, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you feel that this site is not following its stated Privacy Policy, you may contact us via email at help@arielhomearts.com or phone us at 866.663.8780.

Security Policy

Ariel Home Arts is very serious about security. We always use industry-standard encryption technologies when transferring and receiving client data exchanged with our site. When we transfer and receive sensitive data, such as credit card information, our site redirects visitors to a secure server. Our secure server technology ensures that no one will have access to your billing information outside of our billing department. Ariel Home Arts utilizes 128 bit encryption Secure Socket Layer protocol (SSL), the current method used to secure web transactions, and collects only the information required to process orders. When your credit card information is transmitted to our Merchant Service for validation, it is encrypted and only our Merchant Service has the key that will decode that data.

Our secure server, over which all transactions on our pages are made, is provided by GeoTrust (www.geotrust.com). GeoTrust provides the highest assurance of trust to all its customers. GeoTrust maintains compliance with WebTrust, a comprehensive third-party auditing process which signifies that GeoTrust meets the highest standards for issuing and managing digital certificates. GeoTrust also leverages the best possible physical infrastructure and network security to maintain customer accounts and certificate data. Their state-of-the-art hosting facilities are fully redundant and hardened data and network operations centers that meet stringent WebTrust standards for physical and network access control. Independent security auditors also carefully scrutinize the physical systems, the software configurations and the processes and procedures used by all GeoTrust personnel.

To make sure you are accessing our secure server before submitting sensitive data, check the lower left-hand corner of your browser. If you see an unbroken key or a closed lock icon, then SSL is active. Also, you can check the URL or web address line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." Please note that your computer must be SSL-enabled to securely transfer credit card information. Some browser versions and some firewalls do not permit communication through secure servers. If you cannot access the secure server, feel free to place your order with us by phone at 866.663.8780.

As a precaution to help ensure others will not have access to your credit card information while on our website, we urge you to sign off your account and close your browser window when you have finished your visit, especially if you are sharing a computer with someone else or are using a computer in a public place.

Despite all our efforts, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.

If you prefer to pay off-site via a stand-alone payment service (or for other reasons prefer to use PayPal as your payment method), you can click on our quick link at Checkout to the PayPal site. PayPal is committed to handling customer information with high standards of information security. Credit card and bank account information are stored only in encrypted form on computers that are not connected to the Internet. PayPal restricts access to your personally identifiable information to employees who need to know that information in order to provide products or services to you. PayPal maintains physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information, and tests their security systems regularly. They also contract with outside companies to audit their security systems and processes. To learn more about PayPal’s security practices, you can find additional information on their site at www.paypal.com.

Those contemplating fraud should beware that we guard closely against the use of fraudulent credit cards. When we receive an order, our address verification software matches the credit card number to the name, complete address and zip code of the cardholder. If there is any discrepancy, the card is not charged and the customer is notified to resolve the situation. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges.

If you feel that this site is not following its stated Security Policy, you may contact us via email at help@arielhomearts.com or phone us at 866.663.8780.

Terms & Conditions of Use

These are our Terms & Conditions of Use for this website. These Terms & Conditions apply whenever and however you access the site, on whatever device. In these Terms & Conditions, when we say ArielHomeArts.com, "website," or "site," we mean this site, regardless of how you access it.

Copyright and Trademark Notice: This site is owned and operated by Ariel Home Arts LLC. The site design, logos, graphics, icons, buttons, and images are either the property of, or used with permission by, Ariel Home Arts LLC, Copyright © 2005 - 2006, All Rights Reserved. No materials or images from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from Ariel Home Arts LLC. Any unauthorized use of the materials or images appearing on this site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes, and could result in criminal or civil penalties. In addition, archiving, redistribution, republication or derivation of any information contained or downloaded from this site, in any medium, including but not limited to electronic or print, requires the written consent of Ariel Home Arts LLC. Nothing contained on this site should be construed as granting any license or right to use any trademarks displayed on the site without the written permission of its owner. Use of the trademarks or other materials displayed on this site is prohibited.

Account Registration: By registering an account on ArielHomeArts.com, you agree to provide accurate and current information about yourself as prompted by the ArielHomeArts.com account registration page and promptly update your profile information to keep it accurate and current. When you register your account on ArielHomeArts.com, you will select a Username and Password. You are responsible for maintaining the confidentiality of the Username and Password, and you are responsible for all activities that occur under your Username and Password. You agree to (a) immediately notify ArielHomeArts.com of any unauthorized use of your Username and Password, and (b) ensure that you exit from your ArielHomeArts.com session at the end of each usage.

Disclaimer and Limitation of Liability: Ariel Home Arts is proud of the products we offer and want you to be very happy with your purchase. Depending on the situation and supplier’s policy, most items can be returned within 30 days of delivery. (See our Return Policy.) Except as expressly stated herein, Ariel Home Arts LLC makes no representations or warranties, either express or implied, and expressly disclaims all warranties, either express or implied, of any kind, with respect to products sold on the ArielHomeArts.com site, including but not limited to, merchantability, fitness for a particular purpose, or non-infringement. You agree that the sole and exclusive maximum liability to Ariel Home Arts LLC arising from any product sold on the ArielHomeArts.com site shall be the price of the product ordered. In no event shall Ariel Home Arts LLC, its owners, directors, officers, employees, subsidiaries, divisions, affiliates, agents, representatives or licensors be liable to you or anyone else for any loss or injury or any direct, indirect, incidental, consequential, special, punitive or similar damages arising out of your access or use of, or your inability to access or use, the site and the information available on the site or arising out of any action taken in response to or as a result of any information available on the site. You hereby waive any and all claims against Ariel Home Arts LLC, its owners, directors, officers, employees, subsidiaries, divisions, affiliates, agents, representatives or licensors arising out of your use of the service and the site and the information available thereon. This website's owner does not warrant that this website, its servers, or e-mail sent from this site are free of viruses or other harmful components. This website's owner will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, consequential, special, punitive or similar damages.

Termination: Ariel Home Arts LLC reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the site (or any part thereof) with or without notice for any reason or no reason whatsoever. You agree that Ariel Home Arts LLC shall not be liable to you or any third party for any modification, suspension or discontinuance of the site.

Typographical Errors: We strive to present accurate and reliable information on our site. However, there may be occasions when some of the information contains incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability, or in any way affects your individual order. Please be aware that we present our content 'as is' and Ariel Home Arts LLC makes no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a product is listed at an incorrect price due to photographical error, typographical error or error in pricing or product information received from our suppliers, Ariel Home Arts LLC shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Ariel Home Arts LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Ariel Home Arts LLC shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Sales Taxes: Ariel Home Arts LLC automatically charges and withholds the applicable sales tax for orders delivered within New York State. Customers at addresses in other states are solely responsible for all sales tax and any other tax on their orders.

Website Links: This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Ariel Home Arts LLC is not responsible for the operation of or content located on or through any such site.

User Conduct: You are prohibited from violating or attempting to violate the security of the site, including, without limitation, (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the site, overloading, "flooding," "spamming," "mail-bombing" or "crashing," (d) sending unsolicited e-mail, including promotions and/or advertising of products or services, or (e) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Ariel Home Arts LLC will investigate occurrences which may involve such violations and may call upon, and cooperate with, law enforcement authorities in prosecuting users who are involved with such violations.

Fraud: Without limiting any other remedies, Ariel Home Arts LLC may suspend or terminate your access to our site and/or our online store if you are found (by conviction, settlement, insurance or escrow investigation, or otherwise) to have engaged in fraudulent activity in connection with our site.

Indemnity: You agree to defend, indemnify, and hold harmless Ariel Home Arts LLC and its affiliates and their respective owners, directors, officers, employees, subsidiaries, divisions, agents, representatives and licensors from any and all claims arising out of your breach of any of these Terms and Conditions, and any of your activities conducted in connection with this site.

Jurisdiction and Venue: By accessing and using this site, you submit to the jurisdiction and laws of the State of New York and the United States of America. You agree that any legal action brought against Ariel Home Arts LLC shall be governed by the laws of the State of New York without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the ArielHomeArts.com site shall be an appropriate federal or state court located in New York.

Your Consent: By accessing this site, you accept, without limitation or qualification, all Terms & Conditions of Use and all Policies regarding Privacy, Security, Shipping, Exchanges, and Returns. These Terms & Conditions of Use and Policies may change from time to time, and any changes we make will be posted on this page. You also consent to the collection and use of your information, as outlined in our Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Please ensure that you review these Terms & Conditions of Use and Policies regularly as you will be deemed to have accepted a change if you continue to use the site after a change has been posted.

If you feel this site is not following its stated Terms & Conditions of Use, or Policies, you may contact us via email at help@arielhomearts.com or phone us at 866.663.8780.